Rockrooster Footwear is committed to delivering a diverse range of high-quality footwear solutions to meet the discerning needs of retailers. Our wholesale policy is meticulously designed to foster a seamless, mutually beneficial partnership. We invite you to review the following key aspects of our wholesale procedures:

1. Minimum Order Quantity

To protect the interests of the retail team, the minimum order quantity for Rockrooster Brand footwear is 102 pairs. This requirement ensures that our partners can benefit from economies of scale while maintaining the exclusivity and quality of our products.

2. Order Placement

To place an order, please contact our dedicated wholesale team and visit our product catalog before proceeding. Our team is available to assist you with product inquiries, order placement, and any other support you may need. Kindly provide detailed information about your order, including product styles, sizes, and quantities.

3. MSRP

Rockrooster Footwear sets a Manufacturer's Suggested Retail Price (MSRP) for all our products to maintain consistent pricing and uphold our brand's premium positioning in the market. Retailers are strongly encouraged to adhere to the MSRP.

4. Wholesale Pricing

Wholesale pricing is exclusively available to authorized retailers and is contingent upon meeting the minimum order quantity. Our wholesale prices are competitively structured to provide you with attractive profit margins. Specific wholesale pricing details will be provided upon request and after verifying your eligibility as a wholesale partner.

5. Returns Policy

We are committed to ensuring that our products meet the highest standards of quality. In the unlikely event that you receive merchandise with a manufacturing defect or quality issue, we offer a refund or replacement. Please contact our customer service team within 14 days of receiving the goods to initiate the return process. The following conditions apply:

Products must be returned in their original packaging and in the same condition as received.

A proof of purchase (invoice or order confirmation) must be provided.

Returns will be processed upon receipt and inspection of the goods.

6. Payments

Our payment terms are as follows:

Deposit: A deposit of 30% of the total order value is required to secure your order.

Final Payment: The remaining 70% of the payment is due upon receipt of the shipping documents (Bill of Lading or Airway Bill). We accept payments via bank transfer, credit card, and other secure payment methods.

7. Shipping

Rockrooster Footwear offers a variety of shipping options to ensure timely delivery of your order. Shipping costs will vary based on the destination and the size of the order. A detailed shipping quote will be provided upon request. Our standard shipping terms are FOB (Free on Board), meaning the risk of loss and damage to the goods passes to the buyer once the goods have been loaded onto the shipping vessel or carrier.

For further information or to discuss any aspect of our wholesale policy, please do not hesitate to contact our team. We look forward to establishing a successful partnership with you.